Tag: Customer Support

The Good, the Bad, and the Ugly (or how I became a Bitcoin user

Ever since I’ve started working in customer support I’ve been taking much more notice of the type of support I receive from businesses (and of how I interact with support staff, but that’s a story of another day). Recently I had three very different support experiences over two consecutive days, and I thought I’d share them with you.

Let’s start with…

The Ugly

Continue reading “The Good, the Bad, and the Ugly (or how I became a Bitcoin user”