Working at Automattic comes with many perks, but none quite so amazing as a three month paid sabbatical to disconnect from work and do whatever you want to do, without having to worry about paying the bills.
Want to finally write that novel you never have time for? Ever thought of hiking the Appalachian Trail or riding all 9289km of the Trans-Siberian Railway in one go? What about that blacksmithing apprenticeship you’ve always wanted to try? Or perhaps you’ve been thinking of going back to school, finish that degree you had to leave incomplete, because life? The possibilities are endless.
Ever since I’ve started working in customer support I’ve been taking much more notice of the type of support I receive from businesses (and of how I interact with support staff, but that’s a story of another day). Recently I had three very different support experiences over two consecutive days, and I thought I’d share them with you.
As this post appears on my site I am rising up into the air to start a new adventure.
Thirty hours from now I will land in the USA to meet some of the people with whom I’ve been working these past few months.
Exciting? You bet it is.
I’ve been abroad a couple of times, and I’ve visited a few neighbouring African countries, but this will be my first trans-Atlantic trip.
I can’t say I’m all that excited about the flying itself – 30 hours with a stranger sitting in my lap is not my idea of a fun time – but I’m excited about meeting my team. We communicate with each other daily via text, and once a week we have a video chat, but that’s not the same as spending time with someone in person. And now I get to see them all for a whole week!
I’ll post about my experiences soon. But in the meantime…