Ever since I’ve started working in customer support I’ve been taking much more notice of the type of support I receive from businesses (and of how I interact with support staff, but that’s a story of another day). Recently I had three very different support experiences over two consecutive days, and I thought I’d share them with you.
Let’s start with…
Continue reading “The Good, the Bad, and the Ugly (or how I became a Bitcoin user”
As this post appears on my site I am rising up into the air to start a new adventure.
Thirty hours from now I will land in the USA to meet some of the people with whom I’ve been working these past few months.
Exciting? You bet it is.
I’ve been abroad a couple of times, and I’ve visited a few neighbouring African countries, but this will be my first trans-Atlantic trip.
I can’t say I’m all that excited about the flying itself – 30 hours with a stranger sitting in my lap is not my idea of a fun time – but I’m excited about meeting my team. We communicate with each other daily via text, and once a week we have a video chat, but that’s not the same as spending time with someone in person. And now I get to see them all for a whole week!
I’ll post about my experiences soon. But in the meantime…